Fairly old furnace stopped working at end of December. Unable to repair it myself, I decided to try Air Point (instead of some of the other companies I used previously) and couldn't be happier with my decision! Greg came on time and was extremely pleasant. Equally importantly, he was knowledgeable and competent and quickly diagnosed and repaired the issue. Having to get a new motor, he made sure to come back the same day to complete the work. He notified me of the likelyhood that the whole furnace may need to be replaced in the next few years, but was not overly pushy with going that route right now. Price was more than fair and I will call again if needed 100%.
- Company Response
Thank you Michael for sharing your experience with our company. Customer satisfaction always comes first and we are happy to hear we have satisfied your expectations. Our highly trained technicians undergo a rigorous process with each diagnosis. It is also essential that we communicate to our customers every possible option to help them choose the best solution. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!