The waterline running from the back of the fridge to the water dispenser/icemaker was cracked and needed to be replaced.
The repair person did not have the required pieces to complete the repair and had to go to a hardware store for the correct pieces. In the process of completing the repair he discovered the additional line required was built into the refrigerator door and just need to be pulled out and joined to the back of the fridge. This was simple and took less than 5 minutes.
The time spent going for parts and returning took about an hour. This was done with no extra charge.
- Company Response
Amazing. Thank you for your review and letting us know about your experience with our company. We are so pleased that you experienced the RepairCare quality of service we stand behind. At RepairCare, we strive to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Thank you for letting us know we are on the right track and thank you for choosing RepairCare. We appreciate your business. We invite you to call us for all your future appliance repair needs.