Called another company last Tuesday to fix the water heater pipe leak, not only they didn't fix the water leak, they also caused another water leak. Even worse, they told us our existing water heater "John Wood" was way too old that we needed to replace it with "Rheem" for $1,900.00. We were wondering if the technician from that company was telling us the truth. We searched on HomeStars and called Climax Heating today around noon to ask for a quote of the new water heater installation. The technician named Sam came to our house 3 hours later. He checked the water heater and asked us why we needed to replace it as it was installed in 2013 and still in good condition. He quickly fixed the issue with a reasonable price. He answered all our questions patiently and shared some additional information with us. Sam also quickly found out our fire place problem and fixed it without additional charge. Sam was honest, prompt and professional. We are happy with the result and the service. Highly recommend.
- Company Response
Thank you so much for taking the time to write this amazing review!