From our initial meeting with Magic Window, through to the installation of our Magic Windows. Our entire experience was exceptional! Their sales staff were well informed and able to educate us on how a Magic Window is engineered to out perform windows manufactured by their competitors. Explaining how the mechanical ingenuity within their product enables them to provide a warranty well beyond their competitors.
Before our purchase, we were encouraged to visit their manufacturing centre, where again their well informed staff were able to demonstrate the multitude of options available to us and why their product separate them from their competitors.
Upon delivery and installation of our window, the Magic Window technicians was polite, forthcoming and a pleasure to deal with. They provided exceptional service and exceeding our expectations regarding timeliness, cleanliness and the quality of the finished product.
Being unfamiliar with their product, we were hesitant and only replaced a few windows. However, after this experience, Magic Window Innovations has certainly earned trust and we will be completing a full order with them in the near future.