These guys are not trustworthy. They tag your furnace red, turn it off only to sell you new furnace ( even though the one you have is perfectly fine!). Our 3 year old furnace was overheating constantly and several reliance technicians told us we would need to replace it. Always get second opinion when you are told you need a new furnace. I’m glad we didn’t listen to reliance and didn’t succumb to their pushy scare sales techniques. It turned out we just needed to add more intake air vents in the house so the existing furnace would be able to cool down properly. We were on the furnace and ac maintenance plan with reliance for a couple of years and apparently that $$ wasn’t enough for them, they wanted to rob us from another $4000 spent on a brand new furnace. Just cancelled our plan and giving our maintenance business to another, more trustworthy company.
- Company Response
I am sorry to hear about your experience. If you require assistance please email me at email@example.com and I will certainly look into this for you. - Gemma