Our original intent was to find a reputable renovation company to repair damage of our main floor caused by an upper level water leak. We decided to go an extra couple steps further and renovate the entire main floor including kitchen, hallway and living room.
After extensive research online, we decided to go with Reborn Renovations. The team at Reborn were very easy to work with and they were straightforward/upfront from beginning to end. Keeping in eye on the bottom line - we were pleased with their flexibility for ourselves to do our own demo and sourcing some of our own renovation items for example a large garbage bin in the front yard (among other things). Their willingness to negotiate all items of the renovation made us feel comfortable from the beginning. The team was very professional and very good at addressing any concerns or changes we brought forth. We are extremely pleased with the outcome and results of the renovation. Our house is stunning! They have a crew of amazing tradespeople, and it seems they hire only the best. There were some (very) minor deviations along the way that Reborn addressed and fix immediately - without cost to us, and in fact always for the better! I can’t stress the professionalism enough. Customer satisfaction is priority one to them. The only recommendation of improvement we would note is the timeline of the interior decorating – which was several months in length, which felt too long. Understandably – there were a lot of (decorative/furnishing) items which required special ordering / back ordering, and there was some vendor delay – but this needed to be slightly better communicated. However, if you see the photos (Crestmont Kitchen and Main Floor Reno) it was worth the wait and Danielle’s expertise, style and skills are second to none.
Reborn always made themselves available and were always accommodating to our schedule. The communication, open and honest approach with this company was top-notch, and this was something very important to us.
I would not hesitate to recommend them for any size of job; you would be in very good hands.
Thank you Reborn!
Mike and Sophie
- Company Response
Thank you so much for taking the time to write such a detailed review! Our entire team loved working with you guys and your main floor / kitchen renovation turned out amazing. We also really appreciate you allowing us to showcase your renovation is this video:
Thanks again and please don't hesitate to contact us if you require any additional work in the future.