Adt Protectron - Out of Business

I requested for services which was not installed instead what was installed was different from my expectation. I have tried calling the Ottawa office with no one to speak to I later called main office to cancel the installation, after 2hours on phone I was told that I have to pay 1200 dollars to cancel the service it is less than 30 days and the system is not functioning as expected. I feel I have been trapped after reading all the review