Ottawa Duct Cleaning cleaned our Dryer Vent. Service was easy to organize and they were prompt in their response. Follow up was good. Crew arrived on time and did the job as requested and to our satisfaction. Sadly, a cap on a retaining wall was knocked off by one of the crew during the service call. This could have been avoided using a ladder but that seems not to have been in the plan. I got an apology but was expecting a more robust response, as in repairing what they broke. Otherwise a good experience and I would use them again, but do a better job of supervision when they are on site.
- Company Response
Thank you taking the time to post a review and the comments. Glad you are still willing to use us again. We have relayed your comments to the technicians. Regards, Roger