Great price, quick installation, customer service needs work
Price matched another company (lesser quality) which was great. Installers were good installed the 4 windows in about 3 hours. Installers were supposed to arrive between 7-9am and were a no show. Upon calling the company was informed I had been rescheduled for 12-4 but was not made aware (installers were double booked for the morning). Also upon payment time was informed the company no longer takes credit card, very inconvenient as I had stated this would be my form of payment and paid the down payment via credit.
One screen is a poor fit but have someone coming in 2 weeks time to repair or replace.
All in all a great price but left wanting in terms of customer service and general courtesy.
- Approximate cost of services:
- $3,500.00
- Company Response
Hi Patrick
I sincerely apologize for the service you have received
Rest assure we will be back for the screen promptly
Best
Alec