Needed to replace a toilet and to fix a slow filling toilet. Contacted Mr. Rooter and specifically asked for Kelly, based on a recommendation from a friend. I am glad I asked for Kelly! He was friendly, professional, knowledgeable, and went above and beyond to explain what work needed to be done and why. My slow filling toilet is now working properly and the new toilet looks great! I couldn't be happier. I will definitely be requesting Kelly for any future work!
- Company Response
Hello KLM and thank you for posting this review for Mr Rooter Plumbing and our technician Kelly. We are so pleased you have experienced the "above the line" service that we stand behind! Its great to read about the friendly professional and knowledgeable customer service that you received and deserve! We appreciate that you will continue to use our service, and thank you for choosing Mr Rooter! Have a great day!