Man With a Wrench not only responded to my problems off-hours, but were clearly there to help me, not exploit me like many in this industry. I found all staff to be very customer oriented, and highly responsive to my needs. From Alex to Ali, their prime interest was to repair both my dishwasher and refrigerator in the most cost effective and efficient way possible. Both were very polite, and took the time to explain my appliance issues, and were never aggressive in terms of pushing unnecessary repairs on me. As someone who's been burned in the past by appliance repair companies, it's refreshing to work with a company who truly value their reputation and integrity. I would never hesitate to use Man with a Wrench if needed in the future; these guys are the best!
- Company Response
Hi Mark, thanks so much for your wonderful review and recommendation. We are all very happy to hear that you were satisfied with your appliance repair experience by our team, they will be happy to know their hard work was appreciated :) We look forward to working with you again in the future and wish you and your family a great long weekend ahead!
- Team MWAW