I was very impressed with the technician, John. He went above and beyond to be thorough and helpful. He assessed the two issues quickly and I felt extremely confident in the work he did. I even called back as I was concerned about another leak, and he returned and was able to reassure me that all was okay. He did another thorough look and even explained how water meters worked, thus educating me a little bit.
I hope that if I have to call Mr. Rooter again, that I have John return to do any further work in my home.
- Company Response
Hi Gail and thank you for posting this review for Mr Rooter Plumbing and our technician John. We are so pleased to read about the wonderful service that you received and that all was taken care of for you in a professional, efficient and informative manner. Thank you for choosing Mr Rooter and have a great day!