Optima Windows and Doors

We had all of our windows replaced by Optima on March 2019. Gleb was our first point of contact. He is very friendly and provided professional advice in choosing the windows. He gave us a demonstration of windows and high-efficiency glass that will be placed on windows and how it helps in maintaining house temperature and at the same time save money. Gleb was very responsive and responded to our queries quickly and helped in coordination between his team in the office and installation team. As mentioned by Gleb, Ben arrived at our place to measure windows in less than 5 days.

Optima office called us a week before agreed upon installation date, gave us proper instructions over the phone, followed by email for e.g. cover furnitures with plastic sheet, remove curtains/blinds etc.

Chris called me a day before installation and re-iterated the instructions and he was kind enough to extend his help to remove snow around house, if required. On installation day, Chris and his team arrived on time at 8 am. They were very detailed, clean and careful with installation despite freezing temperature outside, they replaced all of our 15 windows in one day. They laid down carpet everywhere they worked and cleaned the house very well, including vacuuming and took away all debris when they left. After installation, Artur made a final walk through with us to make sure we were pleased before leaving the job site.

After replacing windows our house is toasty warm, which was never the case before. Overall we are very pleased with work and very big thank you to Gleb, Chris, Ben and entire Optima installation team from RK and Smitha, Mississauga
We highly recommend Optima home improvements for windows replacements to anyone and everyone!