Tornado Plumbing & Drains

In early November 2018 we had some water coming up from the drain pipe in the basement. We had one firm recommended to us and we had them come by and run a camera into the drain pipe to take a look and see what was going on. It was deduced that the drain pipe had collapsed (original clay plumbing with roots taking over) and that the real only solution would be to replace the plumbing out to the city line. This recommended company gave us a quote without taking a single measurement. The quote seemed on the high side so out of due diligence we got the number for Tornado Plumbing. Our friends had used Tornado Plumbing a few weeks prior to do some interior plumbing work. Sergey (Owner of Tornado Plumbing) came by and provided a diagnosis which was the same as the first firm that came by.
Sergey took measurements, asked questions, took notes, probed further here and there and then provided some options along with quotes. The quote was substantially lower than the original quote. I mean, shockingly lower. Add on the fact the Sergey actually spent some time diagnosing as well as conversing with us about the costs, the rebates available from the city of Toronto along with what the work will entail. I was and am blown away at the care and attention to detail that Sergey and team showed. They performed the work as promised. Cleaned up the area as promised. Provided the paper work and advice as promised. You would barely know that they had a dug a trench outside of the house and dug a hole inside of the house. I will wholeheartedly recommend using Tornado Plumbing for any future work. I will go so far as to say that they will be the only plumbing company that we will use in the future. They care about the work and the satisfying the client AND they are more than reasonably priced. Great job guys thanks for your hard work!!