Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
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HomeStars  >  Heating & Air Conditioning in Burlington  >  Reliance Home Comfort  >  Furnace installation - Faulty unit and service
PB
PB
1 review Toronto, ON
2/10

Furnace installation - Faulty unit and service

" No Frustration Guarantee", this installation has been full of frustration even after the install. Techs came late by 2 hrs. Asked me to purchase supplies. Did an unclean/poor job for sealing wall/pipes. This still can be ignored. But they installed a faulty furnace that stopped working on the 1st evening. Called Reliance and they didnt have anyone available to come to look at it. Thanks to the sales rep, he was able to pull some strings and get someone to look at it the next day. A new furnace was installed but it costed me 2 days of my work, lots of frustration and no heat in the home for 2 full days during and after the install. I thought that was the end of it, but now I see that Reliance charged me twice for the furnace. Another error done by Reliance and now I have to deal with my bank to see that I don't get charged for any fees that might incur if any other payment comes out from my account. Very unsatisfied..

Approximate cost of services:
$0.00
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Company Response

Hello, I am very sorry to hear about this experience. I would like to take a further look into this for you, can you please email me with your address/account information. jdeboo@reliancecomfort.com Thank you, Jessica