Roof looks good. Issues related to the installation
Update Jan 9 2018
During the installation I noticed the installers weren't doing the installation as per the contract. I had to contact the sales person and get them to fix it. Which they did.
When I got home I found shingles and lengths of the old drip edge scattered all around the house. They scratched the paint on the enclosure of our generator and damaged our satellite dish.
I liked the guys that installed the roof but they need to be more careful while prepping the roof for the install.
I found debris including nails on my deck and around the house. I also found a used circular saw blade out in our back yard.
In addition to the above issues I also noticed scratches on the roof near where a screw was used to secure the roof. The scratches are right to the metal. This is a problem.
They had they master installer come out to inspect the roof. He said they were really small scratches that you could hardly see.
I found lots of debris in the eaves and several eave trough brackets were disconnected from the house.
Still waiting to find out how they are going to resolve the issues.
I need a credit to offset the damage caused while installing.
- Approximate cost of services:
- $33,000.00
- Company Response
Hello Aaron, we apologize about the miscommunication. Please contact our head office at 519 451 7663 and mention this review to resolve this matter. Thank you.