Owner Richard is a highly experienced engineer who came strongly recommended. I knew that this was THE only company I would trust to do this work and appreciated the fact that he determined the source of the issue straight away so that the problem would never happen again. The removal was discreet, complete and professional. But in addition to an impeccably well executed job, Richard then went above and beyond my expectations. While here, he discovered a construction flaw in my home and actually repaired it! Words cannot begin to express my gratitude and satisfaction. This engineer and his team are the gold standard for absolute dedication and incredible service.