My toilet was not flushing fully. I took the lid off the tank and couldn't see anything obvious. It's 17 years old, and I thought it might need to be replaced. I called Waterworks, Natasha at their office was friendly and efficient, and scheduled an appointment at a time that was convenient for me. She explained that if I needed a new toilet, they would have one on the truck so it could be installed right away. No need for a second appointment! Michael, a Master Plumber, arrived on time. He looked at the toilet and explained that he could auger it, which might clear the blockage, or that I could get a new toilet, and prices of both options. I decided to geo with a new toilet, as they are more water efficient. He explained the different features of the how toilets work, and I feel much more knowledgeable now. He did all the work quickly, efficiently and tidily. I highly recommend this firm and will use them again for my plumbing needs. Michael mentioned they service tankless hot water heaters, so that will be my next call to them.
- Approximate cost of services:
- $900.00
- Company Response
Hi Sucheta, thank you for the wonderful review and recommendation. We appreciate it. It was a pleasure working with you and we look forward to working with you in the future. Thank you from Michael, Natasha and The Waterworks Team.