Popcorn Ceiling Removal

Plastering
Toronto ON M2H 1T6
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Sue in Mississauga
Sue in Mississauga
1 review Toronto, ON
5/10

popcorn ceiling removal and room painting

I hired Tyler based on his reviews on Homestars but I didn't have the same positive experience as others on this site. Tyler is a very nice person and really does try to please unfortunately his crew are amateurs. To be fair, most of my ceilings could not be removed so they had to plaster over. A tough job at best however there are numerous areas that weren't sanded very well. One area in a small hallway looks like it wasn't sanded at all. I'll end up having to hire someone else to re-sand these areas. The painters are not professionals. They got paint on some baseboard trim and didn't touch it up. The cutting in between the walls and the ceiling was sloppy. They painted around switch plates instead of removing them. I missed removing a screw and couple of plugs from the wall and they just paint over them instead of removing and plastering properly. They didn't properly sand holes that were plastered so you can see those areas under the paint. Tyler's price was much lower than others and it shows in the workmanship. He has plenty of goods reviews on this site and mine is only 1 negative review so I really don't know what to say about that. I wish that it worked out better as I would have liked to have all the other ceilings in my house done by Tyler.

Approximate cost of services:
$2,500.00
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Company Response

Hello Sue, I’m sorry to hear about your bad experience, We’re known for our exceptional attention to detail, and we regret that we missed the mark on the painting project. I wish you can give us a chance to fix the issues mentioned, and we will do what ever it takes to make you a satisfied customer. Please give me a call at (647)920-3117 or email info@torontopopcornceilingremoval.ca
so we can get this fixed for you as soon as possible
Thanks
Tyler

Previous versions of this review:

Sue in Mississauga
Sue in Mississauga
1 review Toronto, ON
2/10

popcorn ceiling removal and room painting

I hired Tyler based on his reviews on Homestars but I didn't have the same positive experience as others on this site. Tyler is a very nice person and really does try to please unfortunately his crew are amateurs. To be fair, most of my ceilings could not be removed so they had to plaster over. A tough job at best however there are numerous areas that weren't sanded very well. One area in a small hallway looks like it wasn't sanded at all. I'll end up having to hire someone else to re-sand these areas. The painters are not professionals. They got paint on some baseboard trim and didn't touch it up. The cutting in between the walls and the ceiling was sloppy. They painted around switch plates instead of removing them. I missed removing a screw and couple of plugs from the wall and they just paint over them instead of removing and plastering properly. They didn't properly sand holes that were plastered so you can see those areas under the paint. Tyler's price was much lower than others and it shows in the workmanship. He has plenty of goods reviews on this site and mine is only 1 negative review so I really don't know what to say about that. I wish that it worked out better as I would have liked to have all the other ceilings in my house done by Tyler.

Approximate cost of services:
$2,500.00