Our garage door opener failed just as we were leaving for vacation. Upon our return I went to Homestars to have someone take a look. Within 10 minutes of posting I received a call from The Garage Door Depot, and they were able to send someone out within a couple of hours. The service technician was very courteous and thorough, would use the Garage Door Depot again (hopefully not too soon though).
EDIT: Less than two months later the repair job failed. Turns out the technician did not apply any grease when he replaced the sprocket so it wore out in shorter.
- Approximate cost of services:
- $243.34
- Company Response
Good Evening Steve, we are concerned with what has occurred here and cannot apologize enough for our tardiness with our response as we did not see your edit (the homestars App has being giving us a few problems). Regardless, we would love to discuss this premature part failure. We are at your service. Please contact us to discuss this at your convenience. (403) 366-7911.