Novel Care Inc.

Formerly Air Tech
Heating & Air Conditioning
Richmond Hill ON L4B 1B4
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HomeStars  >  Plumbing in Toronto  >  Novel Care Inc.  >  did not fix the problem and avoided my calls
Yueyue in Toronto
Yueyue in Toronto
1 review Toronto, ON
8/10

did not fix the problem and avoided my calls

The pilot light on my furnace randomly went off so I called Novel care, they came and said it was likely because the filters needed changing. That evening, the pilot light went off again and again the next day. I tried calling 5+ times, left messages and they always said that they'd get back to me but never did. I would highly recommend staying away from this service.

Approximate cost of services:
$150.00
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Company Response

Thank you so much for taking the time to leave this awesome review! We really appreciate your business support and we're so glad you had a great experience. We look forward to working with you again in the future!

Previous versions of this review:

Yueyue in Toronto
Yueyue in Toronto
1 review Toronto, ON
0/10

did not fix the problem and avoided my calls

The pilot light on my furnace randomly went off so I called Novel care, they came and said it was likely because the filters needed changing. That evening, the pilot light went off again and again the next day. I tried calling 5+ times, left messages and they always said that they'd get back to me but never did. I would highly recommend staying away from this service.

Approximate cost of services:
$150.00