Ok to start we had our roof done 3 years ago. They subcontract all the work. They came in and did a great job time wise. 2 days in and out. After the first rain we noticed where all the valleys on our roof the water would just stream off the roof completely missing the gutters, we had two valleys from the roof by our front door causing the rain to pour down by the front door and totally miss the gutter. We phone the owner and informed him. He said he would come by and fix the issue. 2 weeks later we phone again, again someone would come and fix the issue. Needless to say they never came and corrected / fixed the issue.
This issue is caused by the shingles being to far over the lip of the roof. Poor install.
Further more they did not use and tar paper under the shingles. Which is a second defence of leaks. We would not recommend this company to replace your roof. Poor follow up to problems after install no support. Cut corners to save money.
- Approximate cost of services:
- $9,500.00
- Company Response
I'm not sure who would complain after 3 years ??? As a reputable contracting co who does not use subcontractors or inferior products and is the preferred contractor of numerous restoration and insurance companies backed by 34 plus years of experience who values there name . Terribly sorry to this homeowner, if had he contacted me direct as stated this would never have happened Mark Walsh / President