House & Apartment Cleaning review in
Calgary
I booked Aspen Clean Calgary to clean my home for a party a week ago. The team of 3 was very friendly. The clean was not great, lots of places missed, bathroom floor still dirty. I emailed photos right away and then had to clean all the missed spots as guests were arriving. When the bill came I saw I was overcharged. The billing period extended an extra 30 minutes AFTER the team had left my home. Several emails and this is yet to be resolved, in fact they have not even responded to my concerns.
Update: After posting this review Aspen Clean Calgary has responded to my email and has resolved the issue. As a result I have increased their star rating. Mistakes happen it is nice to see that a company steps up when this occurs.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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