replaced furnace and waterheater
I Have allowed them to change the furnace and wahterheater after they knocked my door.
They are very new in this business and I have trouble communicating with them. The other problem they have is that they are charging additional and wrong amount with the Gas bill on every month. I have to ask Enbridge to hold their payment every time until they fix the error. If you don't look carefully to the bill you will be over charged every time. The furnace and water heater installation was very good work, to be honest with them.
They need to do more on customer service and billing efficiency.
I didn't try their emergency call so far, so cannot comment on this.
If I have the choice now I would rather stay with the previous company (enercare).
- Approximate cost of services:
- $75.00