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Norstar Exteriors

Siding
Bracebridge ON P1L 1S3
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Andrew in Orillia
Andrew in Orillia
1 review Orillia, ON
2/10

Eavestroughs/Fascia

They came and did the job last summer. Were fast to send contracts and invoices but slow getting the work done and ended up killing off a mature virginia creeper somehow. This spring about 15-20 feet of eavestrough had fallen off because they were attached to rotten wood. Again they were quick to send someone to quote (although we never saw the person actually come by) and send another contract. So they don't guarantee their workmanship as the quote/contract was for another thousand bucks+++ it took 7 weeks for them to finally get someone to come and fix after sending contract back. Person fixed it but left debris everywhere, including in lower eavestroughs. Poor craftsmanship and terrible customer service. They were supposed to show up a couple times to fix and were no-shows and no one bothered to call us and tell us why, we had to call them and keep nagging them. In the end they did send some people over and cleaned up the debris. Stay away from this company. The work they did wasn't even custom, it was all stock. Overpriced, slow, and poor quality.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Andrew in Orillia
Andrew in Orillia
1 review Orillia, ON
0/10

Eavestroughs/Fascia

They came and did the job last summer. Were fast to send contracts and invoices but slow getting the work done. This spring about 15-20 feet of eavestrough had fallen off because they were attached to rotten wood. Again they were quick to send someone to quote (although we never saw the person actually come by) and send another contract. So they don't guarantee their workmanship as the quote/contract was for another thousand bucks+++ it took 7 weeks for them to finally get someone to come and fix after sending contract back. Person fixed it but left debris everywhere, including in lower eavestroughs. Poor craftsmanship and terrible customer service. They were supposed to show up a couple times to fix and were no-shows and no one bothered to call us and tell us why, we had to call them and keep nagging them. Stay away from this company. The work they did wasn't even custom, it was all stock. Overpriced, slow, and poor quality.

Approximate cost of services:
$10,000.00