Platinum Stairs Ltd.

Stair Builders
Toronto ON M6E 4X5
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Private User
Private User
Private User reviews Riverview, NB
9/10

Good service

Good teamwork and satisfactory quality of their work.
The job was completed in timely fashion without mistakes.
I could recommend this company for different kinds of projects such as stairs, hardwood floors etc.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Andrej in Riverview
Private User
1 review Riverview, NB
0/10

Very unprofessional and unsatisfactory

DO NOT BELIEVE ANY OF THE POSITIVE COMMENTS!!!
The positive comments are most likely written by their friends or themselves.
Alex rarely shows up to work whenever he promises.
We had multiple occasions where he would tell us that he will come the next day and guess what, he doesn't. Then when you call him to ask if he's coming he doesn't pickup the phone and when he does he's giving excuses which make no sense at all.
Imagine taking multiple days off work in order to be home so that Mr. Alex and his team can come to work, and then nobody shows up without notifying you.
You'll end up taking the days off and wait home for no reason.
Work that should've taken one week took more than a month because they only worked for 3 days.

Also, the quality of their work is poor and their work process is very clumsy. Expect to be there managing them at all times because if you don't then you'll end up finding mistakes after the work is done and then good luck finding Alex to come and fix them.

DO NOT HIRE THIS COMPANY!!!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?