Rona Building Centre

Fireplaces
115 Bowes Street Parry Sound ON
Write a Review
Write a Review
HomeStars  >  Gazebos & Sheds in Parry Sound  >  Rona Building Centre  >  Restocking Damaged Gazebo and Marking it Store Clearance
Private User
Private User
Private User reviews Grimsby, ON
0/10

Restocking Damaged Gazebo and Marking it Store Clearance

Rona Building Centre
705-746-5894
115 Bowes Street
Parry Sound
ON
CANADA

I purchased a 10X10 Rona Collection Gazebo from RONA Hone and Gardens, Grimsby which was marked store Clearance/Discontinued. I took it home and noticed that some of the parts were missing and some of the missing part/ pieces were broken and stuck inside other pieces.
I returned the item and requested to speak with the Manager because the item should have been marked Damaged and that would have save me the time and the trip but she refused to accept that this was false advertising when clearly the gazebo was a returned damaged product that was not inspected before restocking. Even though the part of the missing part was broken and stuck in another piece-yet she said that was a manufacturer defect and not the stores fault because the RONA in Grimsby couldn’t have known.
In my experience an Accountant, there is no way that during manufacturing process, Product Part# B and #C were assembled and somehow a piece of Part # C got stuck in Part # B during. I am never going back to Rona Home and Garden, Grimsby

Was this review helpful?

Previous versions of this review:

collin in Toronto
Private User
1 review Grimsby, ON
1/10

Outdoor

Rona Building Centre
705-746-5894
115 Bowes Street
Parry Sound
ON
CANADA

I purchased a gazebo from Rona which was marked I store clearance. I took it home and noticed that it was a parts were missing and some pieces were broken inside other pieces.
I returned the item and the manager refused to accept that this was false advertising when clearly the gazebo was a return/broken/damaged with part of the missing pieces stuck in another piece-yet she said that could have been from the manufacturer
I am never going back to Grimsby Rona

but they refused to inspect it before putting it up for sale .it

Was this review helpful?