Culligan water softener, Calgary, Alberta
Initially I had some issues. When I brought my concern to the attention of the higher management, I received a phone call from the president of Culligan, Canada who was very understanding and pleasant to talk to. He personally apologized and took immediate action to address and resolve the issue. Thank you.
Horrible experience with Culligan water softener, Calgary, Alberta
Stay away from Culligan, Calgary. I wish I could give Culligan less than one star. They not even listed on BBB website. Recently we had a horrible experience with Culligan water softener, Calgary, Alberta. Sales representative was very pushy. We decided to rent Culligan water softener to try it for a few months before purchasing. At the second try, the softener that was installed which was not even a Culligan water softener after they made a mess for the first time. Within about 60 days we discovered that the water softener was broken and it was draining water like crazy and I made three service calls to Culligan and no one returned my call. We bypassed the water softener to avoid water waste. But the damage was already done and we ended up with about $1300 water bills for about 60+ days. Our water usage is typically about $70 per month. Culligan refused to accept any responsibility for this incident and refused to reimburse me the damage they have caused. They would not even split the water bills with me.
