Buyer beware this internet based company treats their customers very poorly. They claim to deliver within 2-5 days but I waited more than two weeks for my purchases. When the products arrived the delivery guy scratched his way along our new hardwood floors causing considerable damage. When I spoke with their customer service representative Ari about my concerns he was incredibly rude, he even mocked the fact I was upset with the service and was flippant about the damages, even laughing at one point. I am still shocked by his juvenile behaviour!
Even though I purchased high-end products, I received low-rent attitude. Sadly, buyers have no recourse with this company if something goes wrong with their appliances or if they cause damage to your property.
- Approximate cost of services:
- $6,000.00
- Company Response
We apologize for your previous experience with CAS and will get in touch with the right person to discuss this. CAS