Elmwood Fine Custom Cabinetry

Kitchen & Bathroom - Cabinets & Design
St Catharines ON L2M5V6
Write a Review
Write a Review

Robert  from Houston
Robert from Houston
1 review Houston, TX
10/10

Kitchen Renovation

Cabinets are looking great. Hopefully will be completed in a couple of weeks. I will post back when all completed and I have some pics to show on the new cabinets.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
Was this review helpful?

Previous versions of this review:

Robert  from Houston
Robert from Houston
1 review Houston, TX
0/10

Kitchen Renovation

Where to begin? First the quality is very poor. I paid over 40K for these cabinets and I'm shocked on the particleboard that has been used. Next Elmwood let a dealer sell me Elmwood product and are now saying that they are not a certified dealer. What are they doing letting this happen? Well, it has caused all kinds of problems. Between the dealer and Elmwood, they still have not completed my cabinets going on 11 months later. The size on the cabinets have been sent for installation on about 5 different times and they have been wrong all 5 times! And I'm now waiting again to see if they will show up right. Oh, but I will have to wait another 5 weeks plus. Last, I called Elmwood and their customer service is horrible. No follow-up and took 3 days to call me back in the first place. This place is a joke. Stay away from Elmwood at all cost. I wish I could post pictures from start to what I'm still dealing with. It will never be correct so I'm settling for what I have to accept for today. I'm sure this company will be out of business in the near future unless someone takes over the ownership and turns things around.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?