Our experience with finished basement.ca was absolutely excellent from start to finish. Vitaliy and Kyle provided us with a clear quote for our basement and went through all the details which were outlined in our final contract. There were no surprises throughout the reno as everything was clearly laid out. This company provides excellent customer service that is beyond imaginable. They always responded to our calls, and answered all our questions promptly. When designing the basement, Igor’s on-site design was an eye-opening experience for us. He has such innovative design ideas to optimize every square foot of space. We now have 2 large closets for storage that we never thought was possible in our space. The showroom allowed us to view a large selection of options to make our basement look great. It was great to take many of the samples home, and there was no pressure to make any decisions too quickly. During the reno, the crews on site were extremely polite and worked very hard. The progress each day was so obvious and amazing to witness the transformation. This company has very experienced crews that take their job seriously and aim to please the customer throughout the reno. Mariya organizes the scheduling perfectly and ensured that we were always aware on the process, who would be on site and the next steps. I certainly had my doubts whether our basement could be finished in 2 weeks, but wow these folks certainly delivered on that commitment and exceeded our standards by far. I have already recommended these folks to family and friends, and many have commented on how great our basement looks. Thank you very much to all the team and especially Igor, Vitaliy, Kyle, Mariya, Vladamir, Paul, Yuri, Alex and the finishing crew. You guys are the best! Great work!
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- Company Response
Thank you very much for the kind words Paul! It was our pleasure! Enjoy!