My wife and I decided to purchase an Ikea kitchen. We requested quotes from Traian and several others including the Ikea recommended installer. We chose Traian because he was the most responsive and offered helpful design tips on his initial visit. One of his colleagues did the bulk of the installation work. He started on time and completed on schedule. Traian exceeded our expectations by going far beyond what was required. Some examples: (1) We overbought from Ikea so he took the returns back with us to save us an extra delivery charge. (2) He was at our place within 30 minutes when our oven installation person had difficulties. (3) He helped us coordinate other trades including an excellent plumber and electrician. He did not charge us for any of these extras even though it would have been reasonable for him to do so. I think there are two things that drive Traian to do such a good job as reflected in the numerous HomeStar recommendations. He genuinely takes pride in his work and he thinks long term. As a result, he cares much more about generating a positive referral tomorrow than earning an extra dollar today. It is rare and wonderful quality. I would recommend him without hesitation.
- Company Response
Although your project had a couple of up and downs Iam happy that in the end everything was finished to your satisfaction.