Windows & Doors Installation & Service review in
Toronto
We are very unhappy with this company. Terrible customer service and communication. Highly unprofessional - telling us people have been fired, asking us to make cheques out to an individual rather than the company.... We're still waiting on our order to be finished months later and getting no response from the company. The product itself seems to be of a lesser quality to other samples we've seen since . Our fault for not shopping around. We used them because of a Living Social offer and it was a big mistake.
Update May 2013 - they never came back to finish the job. No one ever responded to us and the product itself is falling apart.
- Approximate cost of services:
- $2,000.00
- What could this company do to improve their services?
- They could have an answering machine that actually says the company name.
- Any advice to offer fellow homeowners facing a similar project?
- Always get more than one quote and view samples from other companies. Ask specifics about the finish and back of window coverings.
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