I was very impressed with Knox Insulation's work and service. I found the company using HomeStars and got a prompt response from Kent Knox when I called and left a message. He came out a couple of days later to give me an estimate. I had another company come by to give me an estimate, also, and while they both told me the same things about the attic, Knox Insulation's quote was the most reasonable. It turns out our attic was not insulated properly (thanks a lot, previous owners!) and some places had NO insulation in spots at all! Kent worked to increase the ventilation and insulate the attic properly. He also insulated a pipe in our bathroom fan that runs into the attic for no charge. By the time they were done the work, he had discovered that the potlights in my baby's room had not been insulated properly from above in the attic, either, and the bulbs used for these lights were burning hot! (These potlights had been installed about 23 years ago when the second floor was added to our home by the previous owners). Kent said these lights could easily start a fire. We have these old potlights in all of our bedrooms and I am going to change them all to ensure we don't have a fire hazard on our hands. I appreciate him telling me this because otherwise I would not have known!
I am pleased with Knox Insulation's work and am eager to see how much cooler in summer and warmer in winter our second floor will be from now on. This company arrived on time, completed the job efficiently and quickly, and were very polite. (My only very tiny complaint was that they did leave a bit of a mess, but it was a very hot day with a heat alert and I was not going to be petty.) If you want to support a smaller, Canadian, family-owned business, this is a great company to call.