2028604 Ontario Ltd O/A West Coast Imports

Swimming Pools, Spas & Hot Tubs
Oakville ON L6L 6T1
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Aaron m
Aaron m
2 reviews HAMILTON, ON

First Review

8/10

In Ground Fiber Glass Pool

late in 2011 we started to search for an in ground fiber glass pool. We met with many companies but limited as there are not very many fiber glass pool installers. We ended up going with West Coast Imports. The prices and sizes were all very similar but Nick asked the right questions and had the most answers. The worked started early in 2012 and the fun began. The team Nick used was ran by a man named Zolt. They never showed up when they said, the work was sloppy at best, and the damages to my home and property started to add up. We turned to Nick and asked he remove the team from our project and put someone else in. Nick listened to our concerns and within a couple days we had a new team. WOW, what a difference. Hope Nick is using this team today. Nick also had a handful of great subcontractors. The Electrical, landscaping and gas work was don't on time, no issues, and great people to work with. Thank you Nick for them. The concrete company (Paul), not so great. We have many very large cracks. When contacted Paul, he tells us there is no warranty for concrete. No wonder the work with crap seeing they have no incentive to do good work the first time with a warranty. Over all, we are very happy with our back yard retreat and if the issues were resolved today we would give a 10 out of 10 but till the concrete is fixed we can only give an 8.

Approximate cost of services:
$68.00
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Previous versions of this review:

Aaron m
Aaron m
2 reviews HAMILTON, ON

First Review

7/10

In Ground Fiber Glass Pool

In 2011 we started to interview different pool companies. At the end of the day they all offered the same product and same shapes, just different names. It came down to cost and comfort in the person we met with. Nick from West Coast Imports asked the right questions and gave us the best answers. The quality of the pool itselfs has been good and he had a hand full of people to use as sub contractors. IE, concrete, electrical, gas, and landscaping. We were very happy and impressed with their work. Our problem was with Nick's team. Zolt was the main guy who came to dig the hole, drop in the pool, plumbing, and backfill. What a mess. No communication on when they were coming or not. Damages left right and center to our home, driveway and existing property. Things were installed wrong and Zolt's team really didn't care. Finally we had enough and we asked Nick to use someone else to finish. What a difference. More was done in one week then the 4 weeks before. If you use West Coast Imports make sure Nick isn't using Zolt and his team.

Approximate cost of services:
$68.00