recently bought a house in North York and the first thing I needed to do was taking care of air quality to prevent returning of my allergy. Choices were too much to pick the right one and I needed a knowledgeable person that fully understood the air quality and I believe I’ve found one in Cozy Comfort Plus. Sale’s person,Sam was very informative and provided me enough con and pro about my choices that made me able to select a right combination of an HRV, HEPA and upgrading my furnace air cleaner. Seeing a professional work and courtesy I decided to ask them for a Tankless hot water and I can say they have done a great job. I highly recommend this company to those who are looking for professionals in air quality control and improvement.
- Company Response
Dear J. Thank you for your comments on your recent installation. We deeply regret the experience you had with our team and you can be assured the feedback was shared with the appropriate department and team members. We would like to remind you that we hand pick our employees. All candidates must pass our very strict screening and extensive background check before being hired. They are all licensed, bonded and been part of our family for several years. I personally investigated your complaint and I was told your basement was very busy and disorganized on the day of installation due to your recent move. Please check all your boxes and speak to the rest of people who live there to find what you were looking for. I am always here to speak to if you needed service at any time. Once again, we appreciate your feed back.