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HomeStars  >  Appliance Repair in Burlington  >  Metrowest Gas & Appliance Installation Ltd.  >  Installed dishwasher, stove, and fridge
SS
SS
1 review Brampton, ON
1/10

Installed dishwasher, stove, and fridge

In our brand new home, Nick installed my slide-in gas stove, over-the-range microwave, dishwasher, and water line to my fridge. The only thing he did right was the water line (that I can tell so far) and the dishwasher (sort of). We trusted that he knew what he was doing and would be doing it correctly but years later we find out that many corners were cut. He didn't install the proper insulation for the microwave to the outside vent so in the winter every time we open the microwave door cold air comes in. He didn't install our gas stove properly, since day one it has never been level, it wasn't centered in the space for the stove, and eventually the stove started lifting up on one side and totally off the counter on the other causing the gasket to come off at the front and the lip to separate. The dishwasher was a total pain. While he did install it properly, we had a leak the very first time we ran a full load. We called Nick and he eventually came back to check his work, only checked the dishwasher and said his installation was fine and to get a new machine. We got a new machine but Nick refused to to install it because it wasn't worth his while to come and only install one appliance. We went weeks without a dishwasher because he couldn't care less about our situation. We eventually found another installer who installed the 2nd dishwasher which also leaked and he took 30 seconds to find that the issue was a blocked drain pipe and we got the problem fixed that same day. Due to Nick's sloppy work and don't-care attitude, we have lived with these issues for too long despite paying a great deal for these appliances that we thought would have been professionally installed with care.

Approximate cost of services:
$621.00
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Company Response

Hello. Let me start by saying this is very unfortunate. I would appreciate if you contact me directly with text message 416 575 2171 or email me at nick.metrowest@yahoo.ca
I would like to collect all the accurate information and details as everything in this review is not clear or accurate.
Sincerely would like to clear this situation with the best approach possible.