Terrible to deal with, The customer service is horrible, the do not return phone calls or emails to keep you up to date on installation delays or dates. I waited 8 months for my job to be finished and all I did was have to keep hounding them for results. Once I paid in full the company went silent and would not respond at all.
I was told by the manager that I would be compensated for the way we were treated but to date they have gone silent once again, so I guess that is not happening. They advertise they are Canadian however all manufacturing is done in the States.
I will never refer any of my family or friends to this company
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- Company Response
Lori, I am so sorry to hear about your experience and the breakdown in communication. I apologize for any inconveniences we've caused you and the management team will be reaching out ASAP to resolve this for you. I promise that we will work tirelessly to turn this around for you.