We decided to take advantage of the Canada Greener Homes Grant and get new windows. After speaking with four Window companies we decided to proceed with Canadian Choice based on the product (estimates were similar across the board).
Vince was great during the sales and ordering process, by taking the time to answer all questions demonstrate his products. Vince made himself available for us to call him anytime, including post installation, which was greatly appreciated.
Unfortunately, the original ETA to having the new windows and patio door manufactured and installed was delayed for up to 6 months due to the glass supply chain backlog from the US. Thankfully the installation team, led by Vitali, completed the replacement of 14 windows and 1 patio door in 1.5 days, which impressed us considering the first day was raining. The team were professional by maintaining a clean work area, effective and courteous.
We did have one minor issue with our Patio Door, which Vince came by to inspect and had a technician scheduled to come by within a week.
I would recommend Canadian Choice to friends and family.
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- Company Response
Thank you so much Andrea for the detailed and thorough review. We're glad you had a great experience with Vince and Vitaly. Yes unfortunately there have been supply chain issues in our industry as there is in most and we're happy to know that you were very understanding. Sorry to hear about the small issue but glad that Vince was able to arrange to have that fixed in a timely manner for you. Please keep us in mind for any future projects