Writing this review gives me no pleasure. I work closely with the Women in Trades program at work, and Im a woman that supports other women, especially entrepreneurs. As such, I was keen to hire Tania-Joy, and did not do my research properly.
I hired New Beginnings Contracting Service on July 26, 2022, to rough-in and upgrade my electrical from 60 to 200 amps. My cottage is an historic dwelling, built by my ancestors 122 years ago, so this is a unique project, and specific care was requested. The work began after the August long weekend, and I went to check on the work a few days later, August 5. I found:
- Two unsupervised apprentices were doing the work
- Holes had been drilled through every single support truss in my roof
- Washer/ dryer outlets had been installed in the wrong location
- Electrical outlets had been installed 6 feet apart in my loft, resulting in 4 plugs on one wall (not only is this overkill, but when I voiced my concern, I was told that this is code, which is not true)
- Plans had been drawn on my wood walls in permanent marker
- The outlet for the oven was too high on the wall to allow my oven to sit flush with the wall
- The bathroom fan and light were on a single switch
- And my main concern: the work was not performed with the care and discretion that I had asked for. It was important to me that the wiring be run in such a way that would limit its visibility. This message was not communicated to the apprentices, as evidenced by the work itself.
I called New Beginnings on August 5 to voice that I had concerns with the work. The work stopped immediately, and I reached out many times after that to try to arrange a meeting, to sort out this situation. There were quite a few texts with no response from NBCS.
The upgrade itself was scheduled for September 12. NBCS did not show up.
On September 21, NBCS contacted me to see if it would be ok to rework the circuits on that day. I said, of course. As it turns out, they went to my cottage and removed any electrical materials of value that they had installed (which Ive also heard is unlawful, although I havent fact-checked this), but the kicker is: Tania-Joy sent me an aggressively written email, accusing me of putting her team in danger! I was immediately concerned, because my dads old friend was cleaning up under the cottage, and she said that he had lifted the cottage with her workers inside, but that turned out not to be the case.
It was difficult to arrange a meeting after September 21. I was puzzled by this whole situation. When we finally met on October 11, Tania-Joy yelled at me and did not give me time to speak, even though I had called the meeting. I decided to terminate our contract since communication was seemingly impossible.
At the end of the day, I am out of pocket $14,640.00 with nothing to show for it.
- Approximate cost of services:
- $14,640.00