There was a blockage in our houses main drain, which lead to the basement sink backing up, as well as the laundry machine; it also caused a bad smell to permeate every faucet in the house.
Dealing with PHD Plumbing Heating and Drain was very quick and easy. They arrived on time, were very friendly and knowledgeable. They offered me 3 choices to try and solve the problem and I didn't feel pressured to pick any specific one; they explained the pros and cons of each choice so that I could make an informed decision.
My only nit-pick with them, is the day of the scheduled service, I recieved a text asking if we could reschedule, I agreed to reschedule for two days from the original appointment. The crew showed up for the original appointment time (and carried out wonderful work). To me that just seems like there might not be great communication between everyone at the company.
Would book again for future plumbing issues.
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- Company Response
Thank you for choosing PHD Plumbing.
We appreciate you for sharing your experience with fellow homeowners and on our website. We are pleased to hear that we met your expectations and we’re able to provide you with the services you needed. Please do not hesitate to contact us at any time in the future.