My third floor tenant was hearing something gnawing at the walls of her flat; we assumed it was a squirrel. I called Gates right away - I was so pleased with their help last year for a similar problem on the second floor. Gates responded quickly (as usual), sending out a scouting party to see what was causing the problem. Two fabulous young men arrived and clambered around on our rooftop like superheroes: they discovered that it was not squirrels, but a raccoon that had opened a hole in the wall of the flat and was pulling all the insulation out. They were able to set up a one-way exit barrier and one of the men came back twice over the next days to make sure that the raccoon had moved out. They also covered up the beginnings of a hole in the roof that they spotted while they were up there - to prevent leaks! We love these guys - and Gates.
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- Company Response
Hello, thank you for taking the time to write an amazing review about your experience with my company. I really appreciate you commenting on the two fabulous young men that arrived at your house and for using us for the 2nd time! Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner for 7 years in a row (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015).