I hired this company under the understanding that the work I required would take a full day. I had lined up the work such that I had trades back to back after this job. When the electrician showed up he stayed for an hour and a half, left to go eat lunch in the mid morning, came back for an hour and then informed me that he was leaving for the day. At this point the job was 20% complete. Later on that day I got a call saying that would be over a month before he would be back. As is often the case , house rentals have an order to them. I would never use this company if I had known they would be so unreliable. When I mentioned that I was under the timelines and that I have been told it would be done the day then electrician came, I was basically told too bad so sad get lost. I would never recommend this company!
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- Company Response
Thank you for your feedback Sarah-Jane. We appreciate your thorough review as it makes us better. We have had the opportunity to investigate this and agree, things were not handled to our service standards. The mis-unstanding between the field and office was the root cause. We have discussed this and feel we have resolved this issue. Thank you for taking our call to discuss directly with you.