We bought an electric dryer not realising that we did not have the required 240-volt power outlet in our laundry (first time home owners learning a lot about owning a property). Richard got in contact with us and had his employee Kevin come out to give us a quote. Upon inspection they realised they would need to rewire a considerable amount of stuff and the cost would be quite high due to having to replace our panel breaker thanks to some dodgy wiring from the renovations done years ago. Against their better interest, they suggested we look into replacing the dryer with a gas dryer as they noticed there was a gas line in the house and it would be more economical for us.
While we are still in the midst of deciding what to do as we tussle with the appliance company over return costs and whether it's worth exchanging or getting the wiring redone (which we have to do anyway), my wife and I sincerely appreciated the honesty and help Richard provided to us. We will definitely be reaching out to Reel Services for work we have planned in the future. Rest assured they are an honest company who only want the best for their clients.
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