Our breaker tripped today and didn't seem to be able to reset it. I phoned Real Canadian Electric and Terin took to time and walked me through troubleshooting the breaker. I thought we were going to have to replace breaker, but it just needed some extra force to turn it to off to reset. He also went further to teach me how to prevent it from happening in the future, that the top and bottom parts of the switches are on different circuits and we shouldn't plug in appliances that draw a lot of power on the same level. He saved us time and money (had to input $10 for cost or else homestars wouldn't let me proceed, but I didn't actually have to pay anything). It's rare to find companies that are so honest and helpful! Very grateful to have called them first before trying anything else.
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Thank you for taking the time to write us a review. It really means a lot to us as a small family business.