Called Maydone to look at 23 year old Maytag Neptune Washer which was failing to start every now and again for no apparent reason. Until this point it had been highly dependable. 2 Maydone technicians show up on time, listened to my layman explanations of the problem and then spent almost 2 hours going over every component of the washer operation. They gave me 2-3 options for the repair as well as information on parts which were no longer available due to the age of the washer. No pressure to go one way or the other just good information for me to make a decision. They said they would check with Maytag tech support to see if there were any other options to consider and true to their word they did. In the end we decided to buy a new washer because of the age of our old one. They left the washer operational and the cost to me was $115. We are very happy with the honest, straightforward approach and will definitely use them again.
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