Called Cozy World to replace my old Furnace. Robert came by and was very detailed in explaining the work required and the product features of the new furnace. He noticed my existing exhaust pipes weren't to building code. He advised the installer probably needs to cut through drywall, as it would be difficult to run the new pipes. I was hesitant about replacing furnace now debating should I wait till it kicks the bucket, as I don't want to deal with patching my drywalls in finished basement. Robert advised Saeed is very good at dealing with this complex wiring scenarios and will get him to take a look to see if he can avoid cutting drywall. Saeed came to check it out the following day and he said he can do his best to run the pipe without cutting drywall.
Installation day Saeed came with Amir, brought in the furnace without damaging any part of my house, they had their own carpet to ensure no dirt got onto my floors. Took some time to install as they had to play around with the fishing the pipe options. In the end, he was able to complete the job with no drywall cutting, and no mess.
I was very happy with the professional service provided from start to end. Loving my new thermostat and furnace.
Thank you again Robert, Saeed, and Amir.
Would highly recommend this Cozy World team.
- Approximate cost of services:
- Company Response
Thank you very much for your detailed review.