London Eco Roof Manufacturing

Roofing
1682 Dundas St. E London ON N5W 3C7
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HomeStars  >  Roofing in London  >  London Eco Roof Manufacturing   >  Great, but problems
JonTopping in Peterborough
JonTopping in Peterborough
1 review Peterborough, ON
7/10

Great, but problems

The materials are great quality, and we're very happy with the finished product overall. They also got the job done quite soon, and we're quick about it. There were a few problems though. For starters, there were nails, screws, and sharp jagged pieces of metal all around our house. Literally over a hundred. This was, and is, quite scary for me, as I have two little kids. We tried to clean it up ourselves, but we still find some now and then. There was also A LOT of roof debris left all over the place, and we have no idea how we're going to clean it all. We were told my them that they would be in touch with us about this, and that never happened.
We also got a thing in the mail saying we could get $50 for submitting a review. I did that process, and never got the $50. I contacted them a few times, and have been ignored.
Overall we're very happy with the finished product and the timing, just those other things kind of put a bad taste in our mouth. We would still recommend though.

Approximate cost of services:
$30,000.00
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Company Response

Hello, we are glad that you are ultimately satisfied with the roof. We apologize for the issues with the install, we try to be as attentive with the clean-up as possible, but sometimes our installers do make mistakes. We will look into the issue regarding the $50, review reward. Thank you for bringing this to our attention.