Reno Rocket

Formerly Basement Living
Basement Renovation
Vaughan ON L4K 2M9
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HomeStars  >  Basement Renovation in Mississauga  >  Reno Rocket  >  Refusal to pay deposit back after cancelling project
Patrick in Oakville
Patrick in Oakville
1 review Toronto, ON

Refusal to pay deposit back after cancelling project

I signed a contract in March 2020 for Reno Rocket to carry out a basement project. I postponed it during the pandemic and decided to go ahead with it in February 2022. We redid the contract because of increases in costs for materials and I also expanded the scope of the project to include our master bathroom. Unfortunately after signing the revised contract, they cancelled the project on short notice without offering an alternative option in the future. I only received a partial refund and they have never explained why this would be the case. I have found Reno Rocket to be a very dishonest and unprofessional company that treat honest and genuine people terribly. I would strongly recommend not using this company for any projects!

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