This is the third time we've used Squeaky Cleaning. The first time was okay, the second time with Donna was wonderful and sadly this last time was just awful. They sent two cleaners and said that our 3 bedroom townhome would be cleaned in 2.5 hours instead of the allotted 5 hours. The cleaners only cleaned one bedroom and one bathroom and said that they ran out of time and would need us to pay another 300 dollars for them to finish. It may sound like our house is filthy BUT it certainly isn't - we don't have pets or children and are very clean and use this service to get a deeper cleaning. I'm actually concerned what the two cleaners were doing in our main bedroom for so long. I did reach out to the head office and sadly they weren't apologetic or even remotely interested in discussing this further. I'm writing this review as I don't want others to have to go through what we did. Truly unprofessional and disappointing service.
- Approximate cost of services: